Blogs & Insights - CBE Companies

Celebrating Diversity and Inclusion: Embracing PRIDE at CBE Companies

At CBE Companies, we believe that diversity and inclusion are not just buzzwords but values that should be celebrated and embraced. As the month of June comes to an end, we want to take this time to honor and support the LGBTQ+ community by celebrating PRIDE. ...

Unlocking the Potential of Your Workforce: How BPO Services Aid in Addressing Quiet Quitting

In today’s dynamic job market, a new trend is quietly reshaping the workforce. Termed “Quiet Quitting,” this phenomenon spreading virally on social media refers to the growing number of employees who discreetly disengage from their current roles. Driven by a...

CFPB Announcement: Canceling Credit Reporting on Medical Debt under $500

In a significant move aimed at easing the financial burden on individuals, the Consumer Financial Protection Bureau (CFPB) recently made an announcement that credit reporting on medical debt under $500 has been cancelled. The CFPB aims to provide individuals with an...

CBE Companies Welcomes Jim Crone to its Team

FOR IMMEDIATE RELEASE Cedar Falls, IA – May 18, 2023 – CBE Companies is thrilled to announce the return of Jim Crone as Senior Vice President of Sales. Jim previously contributed to the success of CBE, and with his extensive experience and deep understanding of our...

Staying in the Business Process Outsourcing (BPO) Game as Artificial Intelligence (AI) Capabilities Rise

Emerging AI Technology Causing a Shift in Business Processes AI technology is rapidly transforming the way businesses operate, by automating various tasks and processes. One of the most significant impacts of AI on business processes is the ability to process large...

Boosting Consumer Confidence: The Benefits of Outsourcing Call Center Services to CBE

Prolonged Economic Turbulence is Causing Low Consumer Confidence Consumer confidence can be a crucial factor in determining the success of businesses. When consumer confidence is high, consumers are more likely to spend money and invest in the economy. However, when...

Remote Work: From Big Offices to Virtual Teams

Introduction A recent article by Jarred Schenke at Bisnow Atlanta indicates that more than 30 million square feet of office space has been abandoned due to remote work taking hold across the country. Despite the return-to-office trend, most companies have opted to...

CBE Companies: Where ‘Doing the Right Thing’ Meets Inclusion and Becomes a Company-Wide Initiative

CBE’s weaves Diversity, Equity, and Inclusion (DEI) efforts into the fabric of their organization – As an organization that has built its success on “doing the right thing”, we are diligently working to incorporate diversity, equity, and inclusion (DEI) into every...

CBE Companies Among 2023 Training APEX Award Winners

Advancing our development programs to offer meaningful training for a positive employee experience. CEDAR FALLS, Iowa, Feb.28, 2023 -- CBE was recognized with the 2023 Training APEX Award issued by Training magazine, a premier learning and development publication in...

We are excited to announce the new Leadership & Legacy Scholarship Program!

WATERLOO, IA – Leader Valley is excited to announce a new Leadership & Legacy Scholarship for Minority Students that will benefit high school students throughout the Cedar Valley with plans to attend college. Established by CBE Companies (CBE) Owner and Chairman...

Social Monitoring: Customer Experience Management Across Channels

Whether businesses have one or many social media accounts, ensuring positive customer experience (CX) is a necessity — no matter what channel. Because social media often serves as the entry point for customers, it’s necessary to employ some form of social monitoring....

CBE Companies Sponsors ‘Black Excellence HBCU Tour’ Launched by Embracing Exploration

Local non-profit Embracing Exploration launches the ‘Black Excellence HBCU Tour’ offering area students an opportunity to experience and explore educational opportunities while celebrating their heritage and inspiring greatness. CBE’s Madelyn Ridgeway, Director of Diversity, Equity, Inclusion & Belonging, joined these students on this incredible journey – be sure to check out the tour video for more details!

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