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We work hard to ensure CBE’s culture transcends time and space – because what we do at CBE hinges on a culture that has been carefully developed to foster workplace engagement and performance for our clients.



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Who is CBE?

Founded in 1933, CBE Companies is a global provider of outsourced contact center solutions focused on connecting people to solutions. We specialize in receivables management, fraud, and customer care services. From a one-of-a-kind culture immersion approach to a proven ramp process, CBE aligns our capabilities and resources with our clients’ priorities of customer satisfaction, performance, and data security.

People drive innovation, and for more than 85 years CBE has continued to invest in developing and nurturing leaders throughout the organization by creating an environment in which individuals thrive, creativity is valued, and organic growth is achieved. With nearly 1,500 people in 3 locations globally, CBE Companies can deliver the right solution in the right location(s) for our clients’ ever-changing business needs. CBE corporate headquarters is located in Cedar Falls, Iowa, with a presence in New Braunfels, Texas and additional facilities in Clarksville, Tennessee and Manila, Philippines.

What’s next for your career? CBE can help.

Whether you’re looking for a stable workplace for the next year or the next step on your career path for the long-term, CBE can be a great place to learn, grow and get ahead.

 The Your Next Step program at CBE is designed to help you find the right path. Whether that’s a long-term career at CBE or a stepping stone to other jobs or industries, we’re here to help.

How does Your Next Step Work?

Any employee at any level can learn about any area of the company they are interested in. At CBE we provide opportunities to create exposure to different areas of the business.

Employees can take control of their own learning and career advancement:

Coaching and Mentorship – 

    • Coaching focuses on enhancing current job performance and driving personal growth by developing new skills to make the organization more successful.
    • Mentorship focuses on career path by providing every employee with a positive role model who helps them reach their development goals.

Training – 

    • Increase your knowledge and hone your skills and progress professionally and personally in areas including negotiation, critical thinking, problem solving, and learning various tech tools.

At CBE, we believe that diversity, equity, inclusion and belonging are directly related to our ability to create great customer relationships, foster innovation and drive long-term success. We celebrate a diverse workplace and welcome you to play your unique role with us. Apply now for one of our open positions.

Our Locations

Corporate Headquarters

1309 Technology Parkway
Cedar Falls, IA 50613


Clarksville Operational Center

326 Innovation Way
Clarksville, Tennessee 37042


New Braunfels Virtual Operations

New Braunfels, TX 78130


Philippines Operational Center

16th Floor W Fifth Avenue Building
Fifth Avenue, Bonifacio Global City
Taguig City Metro Manila, Philippines 1634

Awards & Accolades

The organization is consistently recognized as a local Employer of Choice. It has also been recognized by Workplace Dynamics as one of Iowa’s Top Workplaces.

Benefits: CBE’s Total Rewards Package

Every day we go above and beyond for our clients, customers, and co-workers. Your benefits are how we go above and beyond for you. Our Total Rewards Package is designed to support many aspects of your life here at CBE Companies and at home.

Full-time benefits include:

Medical, Dental, and Vision Coverage Options

Medical-Flexible Spending Account/Health Savings Account

Company Paid Life Insurance
Company Paid AD&D (accidental death & dismemberment)
Company Paid Short-Term Disability
Long-term Disability
401(k)/Roth Retirement Plan with Company Match

Tuition Reimbursement

Income Supplemental Insuranc

Pet Insurance (for your furry family members)

Generous Paid Time Off

Personal Days Off

Paid Holidays and a Paid Floating Culture Holiday

Annual Wellness Challenge (complete to earn up to $100)

Employee Assistance Program

Grief Counseling

Will Preparation and Estate Services

But there’s more than just that—we also offer FUN perks such as:

Certification Courses

Post-Secondary Education Partnerships with Local Colleges

Support Charities (to wear casual attire)

Volunteer Opportunities

Fundraising Events

Fun Committee (offering events and prizes throughout the year)

Annual Company Events

Fitness Center (Cedar Falls only)

Walking Path/Exercise Equipment (around the lake – Cedar Falls only)

CBE Companies is an Equal Opportunity/Affirmative Action Employer. CBE Companies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender (including gender identity and transgender status), genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background checks and drug testing required.