Consumer Services
Providing all levels of specialized support, our agents represent your brand at an optimal level and are experts with your customers’ touchpoints.
Consumer Services
Providing all levels of specialized support, our agents represent your brand at an optimal level and are experts with your customers’ touchpoints.
Delivering High-Quality Solutions to Meet Your Consumer Needs
From the Auto Industry to Zipper Retailing and everything in between, CBE has a solution that connects with your business process outsourcing needs. Our legacy blends a 90-year heritage of success, a culture centered around protecting your brand, and the drive to be the performance leader.
Our partnerships thrive on trustworthiness, integrity, and credibility. We implement focused customer service and smart solutions across all business segments, CBE can help you solve your complex business issues.Our Core Values are embedded throughout our organization, and our employees embody them with each and every customer interaction.
We work hard every day to ensure the mutual success of our partnerships. Trust is an important currency to business leaders, and CBE has invested decades in building it. Our customer-focused and flexible approach always reflects the best solutions for your growing needs.
Industries Included:
- Telecom
- Utilities
- Higher Education
- Entertainment
- Automotive
- Credit and Retail
- Financial Services
- E-Commerce
What Can CBE Do For You Today?
Customer Care
Call Overflow
Issue Resolution
Loyalty Programs
Pre-Disconnect
Third-Party Accounts Receivable Management
Workforce Management
Appointment Scheduling
Tech Support
Back Office Support Services
Payment Monitoring
Customer Engagement
Customer Retention
Order Management
First-Party Accounts Receivable Management
How We Do It
Right-Channel Customer Service
Award-Winning Training
Post-Call Satisfaction Surveys
Executive Sponsorship
High-Value Analytics
Regulatory Compliance
Ready to get started?
Let's Talk Business.