Call Center Services

Real People  ·  Real Problems  ·  Real Solutions

CBE designs our thinking and innovative strategies to address your challenges directly. We put your business and your people first. Our accomplished approach starts with asking the right questions, listening with care to alleviate your challenges and elevate your experience for a long-term solution.

CBE Notch Mark

Call Center Services

Real People  ·  Real Problems  ·  Real Solutions

CBE designs our thinking and innovative strategies to address your challenges directly. We put your business and your people first. Our accomplished approach starts with asking the right questions, listening with care to alleviate your challenges and elevate your experience for a long-term solution.

CBE Notch Mark

Make a Payment

Click here to be directed to our payment portal.

Careers

Looking for a new opportunity? Click here to see why CBE is Your Next Step.

Resources

Click here for more resources.

Find Your Industry

What We Offer 

 

Our industry experts can help you identify the right strategy to meet your business needs and help improve your customers’ journey. Contact us today for a customized consultation!

Government Collections

Partner with a leading provider of public sector collections to efficiently recover taxes, fines, fees and other government receivables.

Telecom

Connect with us to recover outstanding debt while enhancing your company’s reputation and providing the best possible customer service.

Financial Services

A collection of servicing solutions for the Auto, Credit and Retail, Financial Services/E-Commerce, Higher Ed, and Entertainment industries.

Healthcare

Maximize your healthcare organization’s recovery of patient receivables with our compassionate approach. Capture revenue earlier and more effectively as we address any issues in your revenue cycle.

Utilities

Reduce disconnections and retain your valued customers with our innovative first- and third-party collection and care solutions.

BPO Customer Solutions

Targeted right-channel experiences for
your customers.

What’s New

Recent Blog Posts

Medical Debt Collection

Medical Debt Collection That’s Patient-Centered

The growing threat of cyber breaches in the healthcare industry has spiked. Ransomware attacks are on the rise.

Erica Parks, President and CEO

CBE Companies Announces Erica Parks as President and Chief Executive Officer

CBE Companies (CBE) announced today that President Erica Parks has been appointed to President & Chief Executive Officer.

Healthcare Cyber Security

Healthcare Cybersecurity Best Practices for 2023

The growing threat of cyber breaches in the healthcare industry has spiked. Ransomware attacks are on the rise.

Recruiting Blog Image

Discover Your Next Career with CBE Companies

Originally labeled as the Great Resignation, experts are now calling it the Great Reshuffle. Trends show people are trading up.

Social Responsibility

What Corporate Social Responsibility Means to CBE

Amid worldwide uncertainty, CBE is deliberately different.

Cyber Security Threats

How CBE Readies Itself Against Cyber Threats

CBE has never had a successful cyber intrusion—and this is why

Erica Parks - One of a Kind Female President

Interview with Erica Parks: A one-of-a-kind female president

All rising stars begin somewhere. For Erica Parks, President of CBE Companies, it began with a goal: to become a Chief Financial Officer by age 30.

HFMA Conference

2022 HFMA Conference Highlights: From Automation to Legislation

This year’s HFMA Conference did not disappoint. For four days in Denver, Colorado, attendees participated in insightful keynote speeches, interactive panel discussions, and hands-on workshops.

Lynn Reynolds, Chief Sales Officer

CBE Companies Announces Lynn Reynolds as New Chief Sales Officer

CBE Companies (CBE) announced today that Lynn Reynolds has joined the company as Chief Sales Officer. In this role, Reynolds is responsible for translating business strategies into maximum profits commensurate with the best interest of the organization, clients, employees, and the community.

Dr. Albert Smothers, Chief People Officer

CBE Companies Announces Albert Smothers as New Chief People Officer

CBE Companies (CBE) announced today that Dr. Albert Smothers has joined the company as Chief People Officer. In this role, Smothers is responsible for developing and executing the human capital strategy in support of the overall business plan and strategic direction of the organization in the areas of succession planning, talent management, training and development, and compensation.

What’s New

Recent Blog Posts

Our Approach to Security

CBE maintains a comprehensive cybersecurity policy that outlines our strategy for responding to information system incidents and provides information essential to continuity of critical business functions. The plan ensures the safety of personnel, communicates effectively with internal and external stakeholders, protects assets and electronic data, and maintains continuity of mission-critical services and support operations.

 

  • CBE believes our people are our first line of defense and talk with them on their first day at CBE about their critical role in keeping our systems secure.
  • CBE has comprehensive and continual security trainings and reminders
  • CBE has a defined vulnerability review and patching cadence that exceeds any client requirements.
  • CBE has a SOC 2 Type 2 report, which demonstrates that we follow complex security controls over a period of time.

Our Approach to Security

CBE maintains a comprehensive cybersecurity policy that outlines our strategy for responding to information system incidents and provides information essential to continuity of critical business functions. The plan ensures the safety of personnel, communicates effectively with internal and external stakeholders, protects assets and electronic data, and maintains continuity of mission-critical services and support operations.

 

  • CBE believes our people are our first line of defense and talk with them on their first day at CBE about their critical role in keeping our systems secure.
  • CBE has comprehensive and continual security trainings and reminders
  • CBE has a defined vulnerability review and patching cadence that exceeds any client requirements.
  • CBE has a SOC 2 Type 2 report, which demonstrates that we follow complex security controls over a period of time.

Contact Us

(319) 234-6686

Cedar Falls, IA 

Clarksville, TN 

New Braunfels, TX 

Manila, PH 

Get Started

Whether you want to talk business, apply for a job or make a payment, we make it easy to get in touch with us.