Real People • Real Problems • Real Solutions
Our representatives are your neighbors, fellow citizens, and members of the community. They interact with your customers with empathy, compassion, and the genuine desire to help.
Our Core Values keep us grounded. We take the time to ask the right questions, listen carefully, and treat your challenges with respect.
We design our solutions with you in mind, and we thrive in the shared victories.
Celebrating 90 Years!
In 2023, we’re celebrating 90 years of CBE! Over the last 90 years, this industry has transformed immensely, yet the spirit with which CBE Companies unites people and creates value for the community remains the same.
Founded in 1933, our everyday work and steadfast approach to business and customer service are guided by our core values of Leadership, Integrity, Respect, Innovation, and Continuous Improvement. CBE is unique in that we are committed to doing things the right way even if it’s not the easy way, and for 90 years CBE has been providing outsourced call center solutions while effectively evolving and adapting in order to meet the diverse needs of our clients and our clients’ customers.
CBE’s Core Values
We develop leaders. We foster trust and collaboration to develop leaders focused on sustainable and superior performance. We set positive examples and invest in our employees so they can follow the guidelines of leadership.
We anticipate change and shape it to fit our purposes. We acknowledge the weaknesses within our industry and create ethical, forward-thinking solutions to overcome them. We identify, develop and deploy leading-edge technology, employee development programs and process improvement tools.
We do the right thing. We conduct our business in accordance with the highest standards of professional behavior and ethics. We are transparent, honest and ethical in all our interactions with employees, clients, consumers, vendors and the public.
We treat others as we expect to be treated. We embrace each individual’s unique talents and honor diverse life and work styles. We operate in a spirit of cooperation and value human dignity.
We are a learning organization. We measure, monitor, analyze and improve productivity, processes, tasks and ourselves to satisfy clients and stakeholders. We work with enthusiasm and intellect, and are driven to surpass what has already been achieved. We are not afraid to stand alone, especially when it is the right thing to do.
CBE Fast Facts
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