News & Resources

Check out news and announcements about CBE events, philanthropic initiatives, and industry insights.

CBE Notch Mark

News & Resources

Check out news and announcements about CBE events, philanthropic initiatives, and industry insights.

CBE Notch Mark
Celebrating Our 2023 Leadership & Legacy Scholarship Recipients!

Celebrating Our 2023 Leadership & Legacy Scholarship Recipients!

We are thrilled to announce that last month, as part of our ongoing Diversity, Equity and Inclusion (DEI) initiative, we had the honor of awarding scholarships to six remarkable graduating high school seniors from underrepresented minority backgrounds. These talented...

CBE Companies: Celebrating 90 Years of Excellence

CBE Companies: Celebrating 90 Years of Excellence

Ninety years of history, growth, and unwavering commitment to excellence. As CBE marks our remarkable journey, we take a nostalgic glance back at the inspiring story of how this company transformed from humble beginnings to the industry-leading force we are today. The...

Predictive Insights: Harnessing Voice Data for Business Growth

Predictive Insights: Harnessing Voice Data for Business Growth

In the modern data-driven era, businesses are constantly seeking new avenues to gather and analyze data to stay ahead of the curve. Amidst the flood of text and numerical data, there’s a goldmine of untapped potential: voice data. By harnessing the power of voice...

Unleashing the Power of Human Interaction: Let CBE be Your Voice

Unleashing the Power of Human Interaction: Let CBE be Your Voice

Today’s world seems to have changed into one of rising customer service expectations but frustrating results. Businesses promise customers the moon in terms of fast and convenient customer service, and then fail to deliver on that expectation. In an abyss of wait...

Five Qualities of a Successful Customer Care Agent

Five Qualities of a Successful Customer Care Agent

Industry-leading businesses understand the importance of quality customer service. The role of a customer service agent is more than just an entry level position, they are the voice of the organization. Their skills and decisions determine your customer’s overall...

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