News & Resources

Check out news and announcements about CBE events, philanthropic initiatives, and industry insights.

CBE Notch Mark

News & Resources

Check out news and announcements about CBE events, philanthropic initiatives, and industry insights.

CBE Notch Mark
The Role of Emotional Intelligence in Customer Service Outsourcing

The Role of Emotional Intelligence in Customer Service Outsourcing

In the dynamic realm of customer service outsourcing, where human interactions shape the customer experience, emotional intelligence (EI) stands out as a key driver of success. At CBE Companies, we understand the profound impact of emotional intelligence on customer...

Protecting Your Business from Ransomware Attacks: Best Practices

Protecting Your Business from Ransomware Attacks: Best Practices

In an increasingly digital world, where technology is at the heart of business operations, the threat of ransomware attacks looms larger than ever. These malicious attacks can cripple organizations, causing data breaches, financial losses, and damage to reputation....

Benefits of Outsourcing Revenue Cycle Management

Benefits of Outsourcing Revenue Cycle Management

Managing the revenue cycle efficiently is crucial for the financial health of any healthcare organization. Yet, the complexities of billing, claims processing, and compliance can be overwhelming. According to a study from CWH Advisors conducted November 2022 through...

Celebrating Our 2023 Leadership & Legacy Scholarship Recipients!

Celebrating Our 2023 Leadership & Legacy Scholarship Recipients!

We are thrilled to announce that last month, as part of our ongoing Diversity, Equity and Inclusion (DEI) initiative, we had the honor of awarding scholarships to six remarkable graduating high school seniors from underrepresented minority backgrounds. These talented...

CBE Companies: Celebrating 90 Years of Excellence

CBE Companies: Celebrating 90 Years of Excellence

Ninety years of history, growth, and unwavering commitment to excellence. As CBE marks our remarkable journey, we take a nostalgic glance back at the inspiring story of how this company transformed from humble beginnings to the industry-leading force we are today. The...

Predictive Insights: Harnessing Voice Data for Business Growth

Predictive Insights: Harnessing Voice Data for Business Growth

In the modern data-driven era, businesses are constantly seeking new avenues to gather and analyze data to stay ahead of the curve. Amidst the flood of text and numerical data, there’s a goldmine of untapped potential: voice data. By harnessing the power of voice...

Unleashing the Power of Human Interaction: Let CBE be Your Voice

Unleashing the Power of Human Interaction: Let CBE be Your Voice

Today’s world seems to have changed into one of rising customer service expectations but frustrating results. Businesses promise customers the moon in terms of fast and convenient customer service, and then fail to deliver on that expectation. In an abyss of wait...

CBE Companies: Providing Exceptional Patient Care Amidst Inflation

CBE Companies: Providing Exceptional Patient Care Amidst Inflation

The Impact of Inflation in Healthcare As healthcare costs rise, patients face increased financial burdens, particularly with medical debt. Healthcare debt can significantly strain individuals and families given the rising cost of drugs, medical equipment, and...

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