by Jordan Mulford | Aug 2, 2023 | Uncategorized
As the Business Process Outsourcing (BPO) industry experiences significant transformation in 2023, service providers are capitalizing on emerging trends to deliver value-driven solutions to their clients. CBE Customer Solutions is embracing and implementing these key...
by Jordan Mulford | Jul 19, 2023 | Healthcare
The Impact of Inflation in Healthcare As healthcare costs rise, patients face increased financial burdens, particularly with medical debt. Healthcare debt can significantly strain individuals and families given the rising cost of drugs, medical equipment, and...
by Jordan Mulford | Jul 12, 2023 | Uncategorized
Industry-leading businesses understand the importance of quality customer service. The role of a customer service agent is more than just an entry level position, they are the voice of the organization. Their skills and decisions determine your customer’s overall...
by Jordan Mulford | Jul 5, 2023 | Communication
In an increasingly interconnected world, businesses are constantly seeking innovative strategies to remain competitive and optimize their business operations. Offshoring has emerged as a powerful solution, enabling companies to tap into global talent pools, leverage...
by Jordan Mulford | Jun 29, 2023 | DEI
At CBE Companies, we believe that diversity and inclusion are not just buzzwords but values that should be celebrated and embraced. As the month of June comes to an end, we want to take this time to honor and support the LGBTQ+ community by celebrating PRIDE. ...