In an increasingly digital world, where technology is at the heart of business operations, the threat of ransomware attacks looms larger than ever. These malicious attacks can cripple organizations, causing data breaches, financial losses, and damage to reputation.



Understanding Ransomware Threats

Ransomware is a type of malicious software that encrypts a victim’s data and demands a ransom to restore access. Cyber criminals often target businesses of all sizes, knowing that the potential financial gain is significant.

In a report from Malwarebytes, there have been over 1,900 ransomware attacks in the last year in four countries – US, Germany, France, and the UK. “The findings, compiled together in the 2023 State of Ransomware Report, show alarming trends in the global ransomware surge from July 2022 to June 2023. For example, the report shows that the US shouldered a hefty 43 percent of all global attacks and that ransomware attacks in France nearly doubled in the last five months.”

In another report from, findings show that 69% of ransomware attacks stem from email phishing campaigns. Though this is not a new trend, phishing email campaigns have ramped up in the last couple years. To protect your organization, it’s essential to implement robust security measures and follow best practices:

  1. Regular Data Backups:

One of the most critical steps in defending against ransomware is maintaining up to date backups of your data. These backups should be stored offline and securely. In the event of an attack, you can restore your systems from clean, unaffected backups, minimizing downtime and data loss.

CBE’s Commitment: CBE recognizes the importance of data backups and maintains secure and regular backups of critical information. This practice ensures that the company can recover quickly from any potential ransomware incident.

  1. Employee Training:

    Ransomware attacks often gain entry through phishing emails or social engineering. Training your employees to recognize suspicious emails and links can prevent infections. Educate your team about the dangers of clicking on unfamiliar links or downloading attachments from unknown sources.

CBE’s Commitment: CBE invests in ongoing employee training to enhance awareness and implements regular phishing exercises empower employees to make informed decisions and detect potential threats.

  1. Strong Endpoint Security:

    Deploy robust endpoint security solutions such as antivirus software and intrusion detection systems, to detect and prevent ransomware attacks. Regularly update and patch all software to fix vulnerabilities that attackers might exploit.

CBE’s Commitment: CBE maintains a comprehensive cyber security infrastructure. Regular updates and patches are applied to stay ahead of emerging threats.

  1. Access Control:

    Limited access to sensitive data and systems. Only grant permissions to employees who require access for their roles. This restricts the potential attack surface and minimizes the impact of a ransomware attack.

CBE’s Commitment: CBE employs strict access control measures to safeguard sensitive data. Access rights are carefully managed and regularly reviewed to ensure that only authorized personnel have access.

  1. Incident Response Plan:

    Develop a well-defined incident response plan that outlines steps to take in case of a ransomware attack. Include procedures for containment, recovery, and communication with affected parties in your plan.

CBE’s Commitment: CBE has a sturdy incident response plan in place, ensuring effective action in the event of a cybersecurity incident.

  1. Compliance and Security:

    To bolster your defenses, partner with organizations that prioritize compliance and cyber security.

CBE’s Commitment: CBE takes cybersecurity seriously and adheres to industry specific compliance standards. Our dedication to securing client data and maintaining regulatory compliance is a testament to our commitment to cybersecurity.


Protecting your business from ransomware attacks requires a multi-faceted approach that includes employee training, robust security measures, and a commitment to compliance. Industry leaders like CBE Companies demonstrate the importance of cyber security and compliance in safeguarding your organization against ransomware threats. By following these best practices and partnering with trusted organizations, you can enhance your business’s resilience against ransomware attacks.

About CBE Companies

Founded in 1933, CBE Companies is a global provider of outsourced contact center solutions. For 90 years, CBE has continued to invest in developing and nurturing leaders throughout the organization by creating an environment in which individuals thrive, creativity is valued, and organic growth is achieved. CBE employs nearly 1,200 people in 3 locations globally, including a large work-from-home community.

For more information about CBE Companies, please visit and follow CBE on Facebook and LinkedIn (@cbecompanies). Interested in speaking to one of our experts regarding CBE’s exceptional ARM & BPO solutions? Submit your information here or reach out to and someone will be in touch!