by Jordan Mulford | Nov 15, 2023 | Communication
In the dynamic realm of customer service outsourcing, where human interactions shape the customer experience, emotional intelligence (EI) stands out as a key driver of success. At CBE Companies, we understand the profound impact of emotional intelligence on customer...
by Jordan Mulford | Nov 1, 2023 | Technology
In the ever-evolving landscape of healthcare, revenue cycle management (RCM) plays a pivotal role in maintaining financial stability and ensuring that healthcare providers can continue to offer exceptional patient care. Traditionally, RCM processes have been primarily...
by Jordan Mulford | Oct 25, 2023 | Technology
In an increasingly digital world, where technology is at the heart of business operations, the threat of ransomware attacks looms larger than ever. These malicious attacks can cripple organizations, causing data breaches, financial losses, and damage to reputation....
by Jordan Mulford | Sep 27, 2023 | Healthcare
Managing the revenue cycle efficiently is crucial for the financial health of any healthcare organization. Yet, the complexities of billing, claims processing, and compliance can be overwhelming. According to a study from CWH Advisors conducted November 2022 through...
by Jordan Mulford | Sep 20, 2023 | Healthcare
When it comes to selecting a revenue cycle management (RCM) service provider, many healthcare organizations may be tempted to opt for the lowest bidder in hopes to save on cost. This strategy can often come with hidden drawbacks that can negatively impact the...
