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CBE’s CEO, Erica Parks, Recognized as Call Center Outsourcing CEO of the Year 2023

CBE’s CEO, Erica Parks, Recognized as Call Center Outsourcing CEO of the Year 2023

by Jordan Mulford | Aug 9, 2023 | Press Releases

CEDAR FALLS, IA – CBE Companies, a leading global business process outsourcing provider, is proud to announce that it’s esteemed CEO, Erica Parks, has been honored with the prestigious Influential Businesswomen Award. The award, presented by Acquisition International...
CBE Companies: Providing Exceptional Patient Care Amidst Inflation

CBE Companies: Providing Exceptional Patient Care Amidst Inflation

by Jordan Mulford | Jul 19, 2023 | Healthcare

The Impact of Inflation in Healthcare As healthcare costs rise, patients face increased financial burdens, particularly with medical debt. Healthcare debt can significantly strain individuals and families given the rising cost of drugs, medical equipment, and...
Five Qualities of a Successful Customer Care Agent

Five Qualities of a Successful Customer Care Agent

by Jordan Mulford | Jul 12, 2023 | Customer Service

Industry-leading businesses understand the importance of quality customer service. The role of a customer service agent is more than just an entry level position, they are the voice of the organization. Their skills and decisions determine your customer’s overall...
Exploring the Benefits of Offshoring: 10-Years of Excellence in the Philippines

Exploring the Benefits of Offshoring: 10-Years of Excellence in the Philippines

by Jordan Mulford | Jul 5, 2023 | Communication

In an increasingly interconnected world, businesses are constantly seeking innovative strategies to remain competitive and optimize their business operations. Offshoring has emerged as a powerful solution, enabling companies to tap into global talent pools, leverage...
Celebrating Diversity and Inclusion: Embracing PRIDE at CBE Companies

Celebrating Diversity and Inclusion: Embracing PRIDE at CBE Companies

by Jordan Mulford | Jun 29, 2023 | DEI

At CBE Companies, we believe that diversity and inclusion are not just buzzwords but values that should be celebrated and embraced. As the month of June comes to an end, we want to take this time to honor and support the LGBTQ+ community by celebrating PRIDE.  ...
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Recent Posts

  • CBE Companies Named a 2026 Best Place to Work in Collections
  • CBE Companies President and CEO Erica Parks Inducted Into Women of UNI Business​ Hall of Fame
  • Why Continuous Learning Is the Key to Growth – For People and Organizations
  • How People-Centric Leadership Drives Employee Engagement
  • CBE Companies Recognized as One of the 2025 Best Places to Work in Collections

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