Trusted Provider of Call Center Services

Real People · Real Problems · Real Solutions

Revolutionize your customer service capabilities and streamline your business operations with our premier call center outsourcing services. Entrust our skilled professionals to embody your brand values and deliver exceptional customer support, empowering your business to achieve unprecedented growth and success.

Trusted Provider of Call Center Services

Real People · Real Problems · Real Solutions

Revolutionize your customer service capabilities and streamline your business operations with our premier call center outsourcing services. Entrust our skilled professionals to embody your brand values and deliver exceptional customer support, empowering your business to achieve unprecedented growth and success.

What We Offer

Business Process Outsourcing

Have the freedom to focus on YOUR CORE BUSINESS. CBE is a selective, trusted partner, and the right custom fit for your needs. Let us be an extension of your brand, share your core values, and be your voice!

Accounts Receivable Management

To provide best-in-class accounts receivable management strategies, we employ strict compliance measures, optimal performance reporting, and offer a top-notch customer experience that your business deserves.

Industries We Serve

CBE’s core values are ingrained in our business activities and enable us to apply our mission to make customers better in each of our strategic partnerships:

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Automotive

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Healthcare

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Credit and Retail

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Financial Services

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E-Commerce

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Government

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Telecom

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Utilities

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Higher Education

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Entertainment

What’s New

Recent Blog Posts

CFPB Announcement: Canceling Credit Reporting on Medical Debt under $500

In a significant move aimed at easing the financial burden on individuals, the Consumer Financial Protection Bureau (CFPB) recently made an announcement that credit reporting on medical debt under $500 has been cancelled. The CFPB aims to provide individuals with an...

Remote Work: From Big Offices to Virtual Teams

Introduction A recent article by Jarred Schenke at Bisnow Atlanta indicates that more than 30 million square feet of office space has been abandoned due to remote work taking hold across the country. Despite the return-to-office trend, most companies have opted to...

CBE Companies: Where ‘Doing the Right Thing’ Meets Inclusion and Becomes a Company-Wide Initiative

CBE’s weaves Diversity, Equity, and Inclusion (DEI) efforts into the fabric of their organization – As an organization that has built its success on “doing the right thing”, we are diligently working to incorporate diversity, equity, and inclusion (DEI) into every...

CBE Companies Among 2023 Training APEX Award Winners

Advancing our development programs to offer meaningful training for a positive employee experience. CEDAR FALLS, Iowa, Feb.28, 2023 -- CBE was recognized with the 2023 Training APEX Award issued by Training magazine, a premier learning and development publication in...

We are excited to announce the new Leadership & Legacy Scholarship Program!

WATERLOO, IA – Leader Valley is excited to announce a new Leadership & Legacy Scholarship for Minority Students that will benefit high school students throughout the Cedar Valley with plans to attend college. Established by CBE Companies (CBE) Owner and Chairman...

Full Steam to 2023: Reflecting on a Standout Year for CBE

2022 was a tremendous year for CBE, so let’s take a moment to celebrate our strengthened commitments to diversity in hiring, successful philanthropic endeavors, talented executive team and employees, and optimistic outlook for 2023 and the future.

Medical Debt Collection That’s Patient-Centered

The growing threat of cyber breaches in the healthcare industry has spiked. Ransomware attacks are on the rise.

CBE Companies Announces Erica Parks as President and Chief Executive Officer

CBE Companies (CBE) announced today that President Erica Parks has been appointed to President & Chief Executive Officer.

Healthcare Cybersecurity Best Practices for 2023

The growing threat of cyber breaches in the healthcare industry has spiked. Ransomware attacks are on the rise.

Discover Your Next Career with CBE Companies

Originally labeled as the Great Resignation, experts are now calling it the Great Reshuffle. Trends show people are trading up.

Celebrating 90 Years!

In 2023, we’re celebrating 90 years of CBE! Over the last 90 years, this industry has transformed immensely, yet the spirit with which CBE Companies unites people and creates value for the community remains the same.

Founded in 1933, our everyday work and steadfast approach to business and customer service are guided by our core values of Leadership, Integrity, Respect, Innovation, and Continuous Improvement. CBE is unique in that we are committed to doing things the right way even if it’s not the easy way, and for 90 years CBE has been providing outsourced call center solutions while effectively evolving and adapting in order to meet the diverse needs of our clients and our clients’ customers.

Accreditations

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