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We work hard to ensure CBE’s culture transcends time and space – because what we do at CBE hinges on a culture that has been carefully developed to foster workplace engagement and performance for our clients.

Who is CBE?

Founded in 1933, CBE Companies is a global provider of outsourced call center solutions focused on connecting people to solutions. The company specializes in receivables management, fraud and customer care services. This narrow focus enables the company to be an expert in every aspect of the business. From a one-of-a-kind culture immersion approach to a proven ramp process, CBE's focused expertise saves its partners money and enables them to focus on their core business.

"Specializes in Receivables Management, Fraud and Customer Care"

With more than 1,300 people in five locations globally, CBE Companies can deliver the right solution in the right location(s) for our clients' ever-changing business needs. Its corporate headquarters is located in Cedar Falls, Iowa, with two facilities in Waterloo, Iowa, and additional facilities in New Braunfels, Texas and Manila, Philippines.


Our Locations

Corporate Headquarters
1309 Technology Parkway
Cedar Falls, IA 50613


New Braunfels Operational Center
607 South Business 35, Suite 105
New Braunfels TX, 78130


Manila Philippines Operational Center
16th Floor W Fifth Avenue Building
Fifth Avenue, Bonifacio Global City
Taguig City Metro Manila, Philippines 1634


The organization is consistently recognized as a local Employer of Choice.  It has also been recognized by Workplace Dynamics as one of Iowa's Top Workplaces.




Full-time benefits include:

  • Medical
  • Dental
  • Vision
  • Medical - Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid AD&D
  • Short-term Disability
  • 401(k) - With Company Match
  • Paid Time Off
  • Paid Holidays
  • Employee Assistance Program

But there's more than just that, we also offer fun perks such as:

  • Live Healthy Challenges
  • Training Programs/Courses
  • Casual for a Cause
  • Catering On-Site
  • Volunteer Opportunities
  • Fundraising Events



Kelli Krueger

Training Programs

CBE Companies Vice President of Training and Organizational Development, Kelli Krueger, speaks on a few of our training secrets and what the balance of a good training program looks like.

Mary Phillips

The Customer Experience

CBE Companies Chief Human Resources Officer, Mary Phillips, speaks on company culture and how a clear vision and purpose influences each customer interaction.

Career Opportunities

Hear about our company, what we do, the culture and what makes us stand out from other call centers.

Our Culture Code

CBE hinges on a culture that has been carefully developed. Learn about our unique culture code and how to unlock it.



CBE is an equal opportunity/affirmative action employer. CBE encourages females, minorities, veterans and individuals with disabilities to apply. Background checks and drug testing required.