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We work hard to ensure CBE’s culture transcends time and space – because what we do at CBE hinges on a culture that has been carefully developed to foster workplace engagement and performance for our clients.
Who is CBE?
Founded in 1933, CBE Companies is a global provider of outsourced call center solutions focused on connecting people to solutions. The company specializes in receivables management, fraud and customer care services. This narrow focus enables the company to be an expert in every aspect of the business. From a one-of-a-kind culture immersion approach to a proven ramp process, CBE's focused expertise saves its partners money and enables them to focus on their core business.
"Specializes in Receivables Management, Fraud and Customer Care"
With more than 1,300 people in five locations globally, CBE Companies can deliver the right solution in the right location(s) for our clients' ever-changing business needs. Its corporate headquarters is located in Cedar Falls, Iowa, with two facilities in Waterloo, Iowa, and additional facilities in New Braunfels, Texas and Manila, Philippines.
Our Locations
Corporate Headquarters
1309 Technology Parkway Cedar Falls, IA 50613
Waterloo-Fisher Operational Center
233 Fisher Drive Waterloo IA, 50701
Waterloo-Kimball Operational Center
4140 Kimball Avenue Waterloo, IA 50701
New Braunfels Operational Center
607 South Business 35, Suite 105 New Braunfels TX, 78130
Manila Philippines Operational Center
10th Floor Bonifacio One Technology Tower Rizal Drive West cor. 31st. St.Fort Bonifactio, Taguig City Metro
Manila Philippines 1634
Awards
The organization is consistently recognized as a local Employer of Choice. It has also been recognized by Workplace Dynamics as one of Iowa's Top Workplaces.
Benefits
Full-time benefits include:
- Medical
- Dental
- Vision
- Medical - Flexible Spending Account
- Company Paid Life Insurance
- Company Paid AD&D
- Short-term Disability
- 401(k) - With Company Match
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
But there's more than just that, we also offer fun perks such as:
- Live Healthy Challenges
- Training Programs/Courses
- Casual for a Cause
- Catering On-Site
- Volunteer Opportunities
- Fundraising Events
Videos
Kelli Krueger
Training Programs
CBE Companies Vice President of Training and Organizational Development, Kelli Krueger, speaks on a few of our training secrets and what the balance of a good training program looks like.
Mary Phillips
The Customer Experience
CBE Companies Chief Human Resources Officer, Mary Phillips, speaks on company culture and how a clear vision and purpose influences each customer interaction.
Career Opportunities
Hear about our company, what we do, the culture and what makes us stand out from other call centers.
Our Culture Code
CBE hinges on a culture that has been carefully developed. Learn about our unique culture code and how to unlock it.