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Balancing Opportunity and Risk: The Role of a Modern Risk Officer

Balancing Opportunity and Risk: The Role of a Modern Risk Officer

by Nick Michael | May 15, 2025 | Communication, Leadership

In today’s dynamic business environment, risk is no longer something businesses simply try to avoid—it’s something that must be understood, anticipated, and, in many cases, embraced as a driver of value. At CBE Companies, our approach to risk is centered on enabling...
Exploring the Impact of EOS for CBE and Our Clients

Exploring the Impact of EOS for CBE and Our Clients

by Jordan Mulford | Apr 17, 2024 | Communication

At CBE, we’re always on the lookout for innovative solutions that can drive our business forward and, most importantly, deliver exceptional value to our clients. Our adoption of the Entrepreneurial Operating System (EOS) stands out as a transformative decision in our...
The Role of Emotional Intelligence in Customer Service Outsourcing

The Role of Emotional Intelligence in Customer Service Outsourcing

by Jordan Mulford | Nov 15, 2023 | Communication

In the dynamic realm of customer service outsourcing, where human interactions shape the customer experience, emotional intelligence (EI) stands out as a key driver of success. At CBE Companies, we understand the profound impact of emotional intelligence on customer...
Unleashing the Power of Human Interaction: Let CBE be Your Voice

Unleashing the Power of Human Interaction: Let CBE be Your Voice

by Jordan Mulford | Aug 17, 2023 | Communication

Today’s world seems to have changed into one of rising customer service expectations but frustrating results. Businesses promise customers the moon in terms of fast and convenient customer service, and then fail to deliver on that expectation. In an abyss of wait...
Exploring the Benefits of Offshoring: 10-Years of Excellence in the Philippines

Exploring the Benefits of Offshoring: 10-Years of Excellence in the Philippines

by Jordan Mulford | Jul 5, 2023 | Communication

In an increasingly interconnected world, businesses are constantly seeking innovative strategies to remain competitive and optimize their business operations. Offshoring has emerged as a powerful solution, enabling companies to tap into global talent pools, leverage...
Remote Work: From Big Offices to Virtual Teams

Remote Work: From Big Offices to Virtual Teams

by Jordan Mulford | Apr 21, 2023 | Communication, Technology

Introduction A recent article by Jarred Schenke at Bisnow Atlanta indicates that more than 30 million square feet of office space has been abandoned due to remote work taking hold across the country. Despite the return-to-office trend, most companies have opted to...
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Recent Posts

  • Balancing Opportunity and Risk: The Role of a Modern Risk Officer
  • Exploring the Impact of EOS for CBE and Our Clients
  • CBE Announces New Office Opening in the Philippines
  • CBE Welcomes New Senior VP of BPO Operations
  • Benefits of Consumer Credit Score Monitoring

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