# CBE Companies > CBE Companies --- ## Pages - [CCPA](https://www.cbecompanies.com/ccpa/): California Consumer Privacy Act - [Careers](https://www.cbecompanies.com/careers/): Explore job opportunities at CBE Companies. Join a team that values diversity, professional growth, and employee well-being. - [Leadership](https://www.cbecompanies.com/leadership/): Mission Statement CBE is dedicated to leading the ARM industry by focusing on compliance and innovation. With these obligations in... - [CBE Cares Application](https://www.cbecompanies.com/cbe-cares-application/): CBE CARES APPLICATION - [Home](https://www.cbecompanies.com/): CBE Companies Trusted Provider of Call Center ServicesWelcome to your one-stop solution for all contact center needs. CBE Companies specializes... - [About](https://www.cbecompanies.com/about/): About CBE Companies - [CBE Cares](https://www.cbecompanies.com/cbe-cares/): Leading the Way in Supporting Our Communities “Doing the Right Thing” is an integral part of our culture that protects... - [News](https://www.cbecompanies.com/news/): Check out the latest news from CBE Companies on our blog. - [Contact](https://www.cbecompanies.com/contact/) - [Privacy Policy](https://www.cbecompanies.com/privacy-policy/): Privacy Policy Privacy Policy Last Updated December 16, 2024 Who Are We? CBE Companies, Inc. (the “Company”), headquartered in Cedar... - [Transparency in Coverage](https://www.cbecompanies.com/transparency-in-coverage/): Transparency in Coverage The link below leads to the machine-readable files that are made available in response to the federal... - [CBE Tech Self Service](https://www.cbecompanies.com/cbe-tech-self-service/): CBE Tech Self Service Tech Support SMS Texting Service Text 319. 302. 9900 to Contact Tech Support SMS Text Support... --- ## Posts - [Why Continuous Learning Is the Key to Growth - For People and Organizations](https://www.cbecompanies.com/why-continuous-learning-is-the-key-to-growth-for-people-and-organizations/): At CBE, we believe that growth doesn’t just happen, it’s something we cultivate every day. Whether it’s building stronger teams,... - [How People-Centric Leadership Drives Employee Engagement](https://www.cbecompanies.com/how-people-centric-leadership-drives-employee-engagement/): At CBE Companies, we believe leadership isn’t just about strategy; it’s about people. As Chief People Officer, I’ve had the... - [CBE Companies Recognized as One of the 2025 Best Places to Work in Collections](https://www.cbecompanies.com/2025-best-places-to-work-in-collections/): CBE Companies is honored to be named one of the 2025 Best Places to Work in Collections, a recognition presented by ACA International and Best Companies Group. - [How Analytics Can Transform Communication Strategies](https://www.cbecompanies.com/how-analytics-can-transform-communication-strategies/): At CBE Companies, we know that data analytics is the engine behind smarter, more effective communication strategies. - [Leadership in Action: Navigating Organizational Growth and Change](https://www.cbecompanies.com/leadership-in-action/): Growth and change are signs of a healthy organization but also come with challenges. At CBE Companies, we know that... - [CBE Companies Receives 2025 BBB Torch Award for Ethics](https://www.cbecompanies.com/cbe-companies-receives-2025-bbb-torch-award-for-ethics/): BE Companies is honored to be named a 2025 Torch Awards for Ethics recipient by the Better Business Bureau. - [Balancing Opportunity and Risk: The Role of a Modern Risk Officer](https://www.cbecompanies.com/balancing-opportunity-and-risk/): In today’s dynamic business environment, risk is no longer something businesses simply try to avoid—it’s something that must be understood,... - [Exploring the Impact of EOS for CBE and Our Clients](https://www.cbecompanies.com/impact-of-eos/): At CBE, we’re always on the lookout for innovative solutions that can drive our business forward and, most importantly, deliver... - [CBE Announces New Office Opening in the Philippines](https://www.cbecompanies.com/cbe-announces-new-office-opening-in-the-philippines/): CBE is excited to announce the opening of our new office in Southwoods City, Binan City, Laguna, Philippines. - [CBE Welcomes New Senior VP of BPO Operations](https://www.cbecompanies.com/cbe-customer-solutions-welcomes-new-senior-vp-of-bpo-operations/): CBE Customer Solutions is pleased to announce the appointment of LeGrand Bonnet as its new Senior Vice President of BPO Operations. - [Benefits of Consumer Credit Score Monitoring](https://www.cbecompanies.com/benefits-of-consumer-credit-score-monitoring/): While it’s common knowledge that good credit scores allow consumers to purchase the cars and homes they need at interest rates they can - [CBE Companies Welcomes Craig Cappelle as Chief Information Officer](https://www.cbecompanies.com/cbe-welcomes-craig-cappelle-as-cio/): CBE Companies is thrilled to announce the appointment of Craig Cappelle as the company’s Chief Information Officer (CIO). - [CBE Cares: Extending a Helping Hand to Tornado Victims in Clarksville](https://www.cbecompanies.com/cbe-cares-extending-a-helping-hand-to-tornado-victims-in-clarksville/): In the aftermath of the devastating tornado that struck Clarksville this past December, members of the CBE Clarksville team came together... - [CBE Companies Attains Accreditation as Inaugural Partner in DebtNext’s dPlat Partner Accreditation Program](https://www.cbecompanies.com/debtnexts-dplat-partner-accreditation/): CBE Companies, a leading provider of receivables management services, is pleased to announce its achievement as the inaugural accredited... - [CBE Cares: A New Chapter in Giving](https://www.cbecompanies.com/cbe-cares-a-new-chapter-in-giving/): In the spirit of community, compassion, and a commitment to making a positive impact, CBE Companies is proud to announce... - [The Role of Emotional Intelligence in Customer Service Outsourcing](https://www.cbecompanies.com/emotional-intelligence-customer-service-outsourcing/): In the dynamic realm of customer service outsourcing, where human interactions shape the customer experience, emotional intelligence (EI)... - [The Balance of Automation and Human Touch in Effective Revenue Cycle Management](https://www.cbecompanies.com/automation-and-human-touch/): In the ever-evolving landscape of healthcare, revenue cycle management (RCM) plays a pivotal role in maintaining financial stability and... - [Protecting Your Business from Ransomware Attacks: Best Practices](https://www.cbecompanies.com/protecting-your-business-from-ransomware-attacks-best-practices/): In an increasingly digital world, where technology is at the heart of business operations, the threat of ransomware attacks.... - [Benefits of Outsourcing Revenue Cycle Management](https://www.cbecompanies.com/benefits-of-outsourcing-rcm/): Managing the revenue cycle efficiently is crucial for the financial health of any healthcare organization. Yet, the complexities of billing.. - [Quality Over Cost: The Pitfalls of Selecting the Lowest Bidder in Healthcare](https://www.cbecompanies.com/quality-over-cost/): When it comes to selecting a revenue cycle management (RCM) service provider, many healthcare organizations may be tempted to... - [Celebrating Our 2023 Leadership & Legacy Scholarship Recipients!](https://www.cbecompanies.com/2023-leadership-legacy-scholarship-recipients/): We are thrilled to announce that last month, as part of our ongoing Diversity, Equity and Inclusion (DEI) initiative, we... - [CBE Companies: Celebrating 90 Years of Excellence](https://www.cbecompanies.com/celebrating-90-years-of-excellence/): Ninety years of history, growth, and unwavering commitment to excellence. As CBE marks our remarkable journey, we take... - [Predictive Insights: Harnessing Voice Data for Business Growth](https://www.cbecompanies.com/harnessing-voice-data-for-business-growth/): In the modern data-driven era, businesses are constantly seeking new avenues to gather and analyze data to stay ahead of the curve... - [Unleashing the Power of Human Interaction: Let CBE be Your Voice](https://www.cbecompanies.com/let-cbe-be-your-voice/): With the rise of Artificial Intelligence (AI) and automation, it's easy to overlook the undeniable value of human interaction. By focusing... - [CBE’s CEO, Erica Parks, Recognized as Call Center Outsourcing CEO of the Year 2023](https://www.cbecompanies.com/erica-parks-ceo-of-the-year-2023/): CBE Companies, a leading global business process outsourcing provider, is proud to announce that it’s esteemed CEO, Erica Parks.... - [CBE Companies: Providing Exceptional Patient Care Amidst Inflation](https://www.cbecompanies.com/cbe-companies-providing-exceptional-patient-care-amidst-inflation/): As healthcare costs rise, patients face increased financial burdens, particularly with medical debt. Healthcare debt can.... - [Five Qualities of a Successful Customer Care Agent](https://www.cbecompanies.com/five-qualities-of-a-successful-customer-care-agent/): Industry-leading businesses understand the importance of quality customer service. The role of a customer service agent is more than just... - [Exploring the Benefits of Offshoring: 10-Years of Excellence in the Philippines](https://www.cbecompanies.com/benefits-of-offshoring/): In an increasingly interconnected world, businesses are constantly seeking innovative strategies to remain competitive and optimize their business operations. Offshoring... - [Celebrating Diversity and Inclusion: Embracing PRIDE at CBE Companies](https://www.cbecompanies.com/embracing-pride-at-cbe-companies/): At CBE Companies, we believe that diversity and inclusion are not just buzzwords but values that should be celebrated and... - [Unlocking the Potential of Your Workforce: How BPO Services Aid in Addressing Quiet Quitting](https://www.cbecompanies.com/bpo-quiet-quitting/): In today’s dynamic job market, a new trend is quietly reshaping the workforce. Termed “Quiet Quitting,” this phenomenon spreading virally... - [CFPB Announcement: Canceling Credit Reporting on Medical Debt under $500](https://www.cbecompanies.com/cfpb-medical-debt/): In a significant move aimed at easing the financial burden on individuals, the Consumer Financial Protection Bureau (CFPB).... - [CBE Companies Welcomes Jim Crone to its Team](https://www.cbecompanies.com/welcome-jim-crone/): Cedar Falls, IA – May 19, 2023 – CBE Companies is thrilled to announce the return of Jim Crone as Senior Vice President of Sales. - [Staying in the Business Process Outsourcing (BPO) Game as Artificial Intelligence (AI) Capabilities Rise](https://www.cbecompanies.com/staying-in-the-bpo-game-as-ai-capabilities-rise/): In today's fast-paced and competitive business world, AI is becoming increasingly vital, and companies must embrace.... - [Boosting Consumer Confidence: The Benefits of Outsourcing Call Center Services to CBE](https://www.cbecompanies.com/boosting-consumer-confidence/): US consumer confidence has fallen to a 9-month low in April 2023. This decline is attributed to concerns about the rising inflation.... - [Remote Work: From Big Offices to Virtual Teams](https://www.cbecompanies.com/remote-work-from-big-offices-to-virtual-teams/): CBE Companies has adopted remote workers for call center operations, leading to enhanced productivity and work quality. - [CBE Companies: Where ‘Doing the Right Thing’ Meets Inclusion and Becomes a Company-Wide Initiative](https://www.cbecompanies.com/doing-the-right-thing/): CBE’s weaves Diversity, Equity, and Inclusion (DEI) efforts into the fabric of their organization – As an organization that has... - [CBE Companies Among 2023 Training APEX Award Winners](https://www.cbecompanies.com/cbe-2023-training-apex-award-winners/): Advancing our development programs to offer meaningful training for a positive employee experience. CEDAR FALLS, Iowa, Feb. 28, 2023 —... - [We are excited to announce the new Leadership & Legacy Scholarship Program!](https://www.cbecompanies.com/we-are-excited-to-announce-the-new-leadership-legacy-scholarship-program/): WATERLOO, IA – Leader Valley is excited to announce a new Leadership & Legacy Scholarship for Minority Students that will... - [Social Monitoring: Customer Experience Management Across Channels](https://www.cbecompanies.com/social-monitoring-customer-experience-management-across-channels/): Because social media often serves as the entry point for customers, it’s necessary to employ some form of social monitoring - [CBE Companies Sponsors ‘Black Excellence HBCU Tour’ Launched by Embracing Exploration](https://www.cbecompanies.com/cbe-companies-sponsors-black-excellence-hbcu-tour-launched-by-embracing-exploration/): Local non-profit Embracing Exploration launches the ‘Black Excellence HBCU Tour’ offering area students an opportunity to experience and explore educational opportunities while celebrating their heritage and inspiring greatness. CBE’s Madelyn Ridgeway, Director of Diversity, Equity, Inclusion & Belonging, joined these students on this incredible journey – be sure to check out the tour video for more details! - [Full Steam to 2023: Reflecting on a Standout Year for CBE](https://www.cbecompanies.com/cbe-celebrates-diversity-customer-service-2022/): 2022 was a tremendous year for CBE, so let’s take a moment to celebrate our strengthened commitments to diversity in... - [Medical Debt Collection That's Patient-Centered](https://www.cbecompanies.com/medical-debt-collection-thats-patient-centered/): The growing threat of cyber breaches in the healthcare industry has spiked. Ransomware attacks are on the rise. - [CBE Companies Announces Erica Parks as President and Chief Executive Officer](https://www.cbecompanies.com/cbe-companies-announces-erica-parks-as-president-and-chief-executive-officer/): CBE Companies (CBE) announced today that President Erica Parks has been appointed to President & Chief Executive Officer. - [Healthcare Cybersecurity Best Practices for 2023](https://www.cbecompanies.com/healthcare-cybersecurity-best-practices-for-2023/): The growing threat of cyber breaches in the healthcare industry has spiked. Ransomware attacks are on the rise. - [Discover Your Next Career with CBE Companies](https://www.cbecompanies.com/discover-your-next-career-with-cbe-companies/): Originally labeled as the Great Resignation, experts are now calling it the Great Reshuffle. Trends show people are trading up. - [What Corporate Social Responsibility Means to CBE](https://www.cbecompanies.com/what-corporate-social-responsibility-means-to-cbe/): Amid worldwide uncertainty, CBE is deliberately different. - [How CBE Readies Itself Against Cyber Threats](https://www.cbecompanies.com/how-cbe-readies-itself-against-cyber-threats/): CBE has never had a successful cyber intrusion—and this is why - [Interview with Erica Parks: A one-of-a-kind female president](https://www.cbecompanies.com/interview-with-erica-parks-a-one-of-a-kind-female-president/): All rising stars begin somewhere. For Erica Parks, President of CBE Companies, it began with a goal: to become a... - [2022 HFMA Conference Highlights: From Automation to Legislation](https://www.cbecompanies.com/2022-hfma-conference-highlights-from-automation-to-legislation/): This year's HFMA Conference did not disappoint. For four days in Denver, Colorado, attendees participated in insightful keynote speeches, interactive... - [CBE Companies Announces Lynn Reynolds as New Chief Sales Officer](https://www.cbecompanies.com/cbe-companies-announces-lynn-reynolds-as-new-chief-sales-officer/): CBE Companies (CBE) announced today that Lynn Reynolds has joined the company as Chief Sales Officer. In this role, Reynolds... - [CBE Companies Announces Albert Smothers as New Chief People Officer](https://www.cbecompanies.com/cbe-companies-announces-albert-smothers-as-new-chief-people-officer/): CBE Companies (CBE) announced today that Dr. Albert Smothers has joined the company as Chief People Officer. In this role,... - [CBE Companies is Excited to Meet Clarksville!](https://www.cbecompanies.com/cbe-companies-is-excited-to-meet-clarksville/): CEDAR FALLS, IA – July 8, 2021 – When CBE Companies held their ribbon-cutting ceremony back in April, management was... - [CBE Companies Announces Melissa Bechtel as New Chief Financial Officer](https://www.cbecompanies.com/cbe-companies-announces-melissa-bechtel-as-new-chief-financial-officer/): CBE Companies (CBE) announced today that Melissa Bechtel has been promoted to Chief Financial Officer. "Melissa has proven herself to... - [Don't Hold Back!](https://www.cbecompanies.com/dont-hold-back/): Financial challenges during any unprecedented time will land at the office of where the unpaid receivables live: the collections department.... --- # # Detailed Content ## Pages - Published: 2025-01-30 - Modified: 2025-01-31 - URL: https://www.cbecompanies.com/ccpa/ --- > Explore job opportunities at CBE Companies. Join a team that values diversity, professional growth, and employee well-being. - Published: 2024-05-28 - Modified: 2025-03-26 - URL: https://www.cbecompanies.com/careers/ --- - Published: 2024-05-13 - Modified: 2025-11-13 - URL: https://www.cbecompanies.com/leadership/ --- - Published: 2024-04-26 - Modified: 2024-04-26 - URL: https://www.cbecompanies.com/cbe-cares-application/ --- - Published: 2024-04-09 - Modified: 2025-08-15 - URL: https://www.cbecompanies.com/ --- - Published: 2024-04-09 - Modified: 2025-08-26 - URL: https://www.cbecompanies.com/about/ --- - Published: 2024-04-09 - Modified: 2025-10-07 - URL: https://www.cbecompanies.com/cbe-cares/ --- - Published: 2024-04-09 - Modified: 2025-01-30 - URL: https://www.cbecompanies.com/privacy-policy/ --- - Published: 2024-04-09 - Modified: 2024-06-10 - URL: https://www.cbecompanies.com/transparency-in-coverage/ --- - Published: 2024-04-09 - Modified: 2024-06-10 - URL: https://www.cbecompanies.com/cbe-tech-self-service/ --- --- ## Posts - Published: 2025-11-21 - Modified: 2025-11-21 - URL: https://www.cbecompanies.com/why-continuous-learning-is-the-key-to-growth-for-people-and-organizations/ - Categories: Leadership --- - Published: 2025-09-17 - Modified: 2025-09-17 - URL: https://www.cbecompanies.com/how-people-centric-leadership-drives-employee-engagement/ - Categories: Leadership --- > CBE Companies is honored to be named one of the 2025 Best Places to Work in Collections, a recognition presented by ACA International and Best Companies Group. - Published: 2025-07-25 - Modified: 2025-07-25 - URL: https://www.cbecompanies.com/2025-best-places-to-work-in-collections/ - Categories: Press Releases --- > At CBE Companies, we know that data analytics is the engine behind smarter, more effective communication strategies. - Published: 2025-07-23 - Modified: 2025-07-23 - URL: https://www.cbecompanies.com/how-analytics-can-transform-communication-strategies/ - Categories: Leadership --- - Published: 2025-07-03 - Modified: 2025-07-03 - URL: https://www.cbecompanies.com/leadership-in-action/ - Categories: Leadership --- > BE Companies is honored to be named a 2025 Torch Awards for Ethics recipient by the Better Business Bureau. - Published: 2025-06-24 - Modified: 2025-06-24 - URL: https://www.cbecompanies.com/cbe-companies-receives-2025-bbb-torch-award-for-ethics/ - Categories: Press Releases --- - Published: 2025-05-15 - Modified: 2025-05-15 - URL: https://www.cbecompanies.com/balancing-opportunity-and-risk/ - Categories: Communication, Leadership --- > At CBE, we’re always on the lookout for innovative solutions that can drive our business forward and, most importantly, deliver... - Published: 2024-04-17 - Modified: 2025-05-15 - URL: https://www.cbecompanies.com/impact-of-eos/ - Categories: Communication --- > CBE is excited to announce the opening of our new office in Southwoods City, Binan City, Laguna, Philippines. - Published: 2024-03-06 - Modified: 2025-05-15 - URL: https://www.cbecompanies.com/cbe-announces-new-office-opening-in-the-philippines/ - Categories: Press Releases --- > CBE Customer Solutions is pleased to announce the appointment of LeGrand Bonnet as its new Senior Vice President of BPO Operations. - Published: 2024-02-28 - Modified: 2025-05-15 - URL: https://www.cbecompanies.com/cbe-customer-solutions-welcomes-new-senior-vp-of-bpo-operations/ - Categories: Press Releases --- > While it’s common knowledge that good credit scores allow consumers to purchase the cars and homes they need at interest rates they can - Published: 2024-02-14 - Modified: 2025-05-15 - URL: https://www.cbecompanies.com/benefits-of-consumer-credit-score-monitoring/ - Categories: Customer Journey --- > CBE Companies is thrilled to announce the appointment of Craig Cappelle as the company’s Chief Information Officer (CIO). - Published: 2024-01-17 - Modified: 2024-01-17 - URL: https://www.cbecompanies.com/cbe-welcomes-craig-cappelle-as-cio/ - Categories: Press Releases --- > In the aftermath of the devastating tornado that struck Clarksville this past December, members of the CBE Clarksville team came together... - Published: 2024-01-10 - Modified: 2024-01-10 - URL: https://www.cbecompanies.com/cbe-cares-extending-a-helping-hand-to-tornado-victims-in-clarksville/ - Categories: Philanthropy --- > CBE Companies, a leading provider of receivables management services, is pleased to announce its achievement as the inaugural accredited... - Published: 2023-12-08 - Modified: 2023-12-08 - URL: https://www.cbecompanies.com/debtnexts-dplat-partner-accreditation/ - Categories: Press Releases --- - Published: 2023-12-06 - Modified: 2023-12-06 - URL: https://www.cbecompanies.com/cbe-cares-a-new-chapter-in-giving/ - Categories: Philanthropy --- > In the dynamic realm of customer service outsourcing, where human interactions shape the customer experience, emotional intelligence (EI)... - Published: 2023-11-15 - Modified: 2023-11-15 - URL: https://www.cbecompanies.com/emotional-intelligence-customer-service-outsourcing/ - Categories: Communication --- > In the ever-evolving landscape of healthcare, revenue cycle management (RCM) plays a pivotal role in maintaining financial stability and... - Published: 2023-11-01 - Modified: 2023-11-01 - URL: https://www.cbecompanies.com/automation-and-human-touch/ - Categories: Technology --- > In an increasingly digital world, where technology is at the heart of business operations, the threat of ransomware attacks.... - Published: 2023-10-25 - Modified: 2023-10-25 - URL: https://www.cbecompanies.com/protecting-your-business-from-ransomware-attacks-best-practices/ - Categories: Technology --- > Managing the revenue cycle efficiently is crucial for the financial health of any healthcare organization. Yet, the complexities of billing.. - Published: 2023-09-27 - Modified: 2023-09-27 - URL: https://www.cbecompanies.com/benefits-of-outsourcing-rcm/ - Categories: Healthcare --- > When it comes to selecting a revenue cycle management (RCM) service provider, many healthcare organizations may be tempted to... - Published: 2023-09-20 - Modified: 2023-09-20 - URL: https://www.cbecompanies.com/quality-over-cost/ - Categories: Healthcare --- - Published: 2023-09-13 - Modified: 2023-09-13 - URL: https://www.cbecompanies.com/2023-leadership-legacy-scholarship-recipients/ - Categories: Leadership, Philanthropy --- > Ninety years of history, growth, and unwavering commitment to excellence. As CBE marks our remarkable journey, we take... - Published: 2023-08-30 - Modified: 2024-06-11 - URL: https://www.cbecompanies.com/celebrating-90-years-of-excellence/ - Categories: Press Releases --- > In the modern data-driven era, businesses are constantly seeking new avenues to gather and analyze data to stay ahead of the curve... - Published: 2023-08-30 - Modified: 2023-08-30 - URL: https://www.cbecompanies.com/harnessing-voice-data-for-business-growth/ - Categories: Technology --- > With the rise of Artificial Intelligence (AI) and automation, it's easy to overlook the undeniable value of human interaction. By focusing... - Published: 2023-08-17 - Modified: 2023-08-17 - URL: https://www.cbecompanies.com/let-cbe-be-your-voice/ - Categories: Communication --- > CBE Companies, a leading global business process outsourcing provider, is proud to announce that it’s esteemed CEO, Erica Parks.... - Published: 2023-08-09 - Modified: 2024-06-11 - URL: https://www.cbecompanies.com/erica-parks-ceo-of-the-year-2023/ - Categories: Press Releases --- > As healthcare costs rise, patients face increased financial burdens, particularly with medical debt. Healthcare debt can.... - Published: 2023-07-19 - Modified: 2023-07-19 - URL: https://www.cbecompanies.com/cbe-companies-providing-exceptional-patient-care-amidst-inflation/ - Categories: Healthcare --- - Published: 2023-07-12 - Modified: 2024-06-11 - URL: https://www.cbecompanies.com/five-qualities-of-a-successful-customer-care-agent/ - Categories: Customer Service --- - Published: 2023-07-05 - Modified: 2023-07-05 - URL: https://www.cbecompanies.com/benefits-of-offshoring/ - Categories: Communication --- - Published: 2023-06-29 - Modified: 2023-06-29 - URL: https://www.cbecompanies.com/embracing-pride-at-cbe-companies/ - Categories: DEI --- - Published: 2023-06-09 - Modified: 2023-06-09 - URL: https://www.cbecompanies.com/bpo-quiet-quitting/ - Categories: Customer Service --- > In a significant move aimed at easing the financial burden on individuals, the Consumer Financial Protection Bureau (CFPB).... - Published: 2023-05-23 - Modified: 2023-05-23 - URL: https://www.cbecompanies.com/cfpb-medical-debt/ - Categories: Healthcare --- > Cedar Falls, IA – May 19, 2023 – CBE Companies is thrilled to announce the return of Jim Crone as Senior Vice President of Sales. - Published: 2023-05-18 - Modified: 2024-06-11 - URL: https://www.cbecompanies.com/welcome-jim-crone/ - Categories: Leadership --- > In today's fast-paced and competitive business world, AI is becoming increasingly vital, and companies must embrace.... - Published: 2023-05-11 - Modified: 2023-05-11 - URL: https://www.cbecompanies.com/staying-in-the-bpo-game-as-ai-capabilities-rise/ - Categories: Technology --- > US consumer confidence has fallen to a 9-month low in April 2023. This decline is attributed to concerns about the rising inflation.... - Published: 2023-05-04 - Modified: 2023-05-04 - URL: https://www.cbecompanies.com/boosting-consumer-confidence/ - Categories: Customer Service --- > CBE Companies has adopted remote workers for call center operations, leading to enhanced productivity and work quality. - Published: 2023-04-21 - Modified: 2023-04-21 - URL: https://www.cbecompanies.com/remote-work-from-big-offices-to-virtual-teams/ - Categories: Communication, Technology --- - Published: 2023-04-03 - Modified: 2023-04-03 - URL: https://www.cbecompanies.com/doing-the-right-thing/ - Categories: Communication, DEI --- - Published: 2023-03-07 - Modified: 2023-03-07 - URL: https://www.cbecompanies.com/cbe-2023-training-apex-award-winners/ - Categories: Press Releases - Tags: Awards, Training --- - Published: 2023-02-03 - Modified: 2023-02-03 - URL: https://www.cbecompanies.com/we-are-excited-to-announce-the-new-leadership-legacy-scholarship-program/ - Categories: Philanthropy, Press Releases - Tags: DEI, Inclusive Opportunities, Leader Valley --- > Because social media often serves as the entry point for customers, it’s necessary to employ some form of social monitoring - Published: 2023-01-29 - Modified: 2023-01-29 - URL: https://www.cbecompanies.com/social-monitoring-customer-experience-management-across-channels/ - Categories: Social Moderation, Social Monitoring - Tags: Social Monitoring --- > Local non-profit Embracing Exploration launches the ‘Black Excellence HBCU Tour’ offering area students an opportunity to experience and explore educational opportunities while celebrating their heritage and inspiring greatness. CBE’s Madelyn Ridgeway, Director of Diversity, Equity, Inclusion & Belonging, joined these students on this incredible journey – be sure to check out the tour video for more details! - Published: 2023-01-20 - Modified: 2024-06-11 - URL: https://www.cbecompanies.com/cbe-companies-sponsors-black-excellence-hbcu-tour-launched-by-embracing-exploration/ - Categories: DEI Local non-profit Embracing Exploration launches the ‘Black Excellence HBCU Tour’ offering area students an opportunity to experience and explore educational opportunities while celebrating their heritage and inspiring greatness. CBE’s Madelyn Ridgeway, Director of Diversity, Equity, Inclusion & Belonging, joined these students on this incredible journey – be sure to check out the tour video for more details! --- - Published: 2022-12-21 - Modified: 2022-12-21 - URL: https://www.cbecompanies.com/cbe-celebrates-diversity-customer-service-2022/ - Categories: Communication, Customer Service, Leadership - Tags: commitment, diversity, leadership, philanthropy 2022 was a tremendous year for CBE, so let’s take a moment to celebrate our strengthened commitments to diversity in hiring, successful philanthropic endeavors, talented executive team and employees, and optimistic outlook for 2023 and the future. --- - Published: 2022-11-29 - Modified: 2022-11-29 - URL: https://www.cbecompanies.com/medical-debt-collection-thats-patient-centered/ - Categories: Healthcare, Technology - Tags: Healthcare, Technology The growing threat of cyber breaches in the healthcare industry has spiked. Ransomware attacks are on the rise. --- - Published: 2022-11-02 - Modified: 2022-11-02 - URL: https://www.cbecompanies.com/cbe-companies-announces-erica-parks-as-president-and-chief-executive-officer/ - Categories: Press Releases - Tags: Press Release CBE Companies (CBE) announced today that President Erica Parks has been appointed to President & Chief Executive Officer. --- - Published: 2022-10-28 - Modified: 2022-10-28 - URL: https://www.cbecompanies.com/healthcare-cybersecurity-best-practices-for-2023/ - Categories: Healthcare, Technology - Tags: Healthcare, Technology The growing threat of cyber breaches in the healthcare industry has spiked. Ransomware attacks are on the rise. --- - Published: 2022-10-11 - Modified: 2022-10-11 - URL: https://www.cbecompanies.com/discover-your-next-career-with-cbe-companies/ - Categories: Communication - Tags: Communication Originally labeled as the Great Resignation, experts are now calling it the Great Reshuffle. Trends show people are trading up. --- - Published: 2022-09-28 - Modified: 2022-09-28 - URL: https://www.cbecompanies.com/what-corporate-social-responsibility-means-to-cbe/ - Categories: Communication Amid worldwide uncertainty, CBE is deliberately different. --- - Published: 2022-09-19 - Modified: 2022-09-19 - URL: https://www.cbecompanies.com/how-cbe-readies-itself-against-cyber-threats/ - Categories: Technology - Tags: Technology CBE has never had a successful cyber intrusion—and this is why --- - Published: 2022-08-08 - Modified: 2022-08-08 - URL: https://www.cbecompanies.com/interview-with-erica-parks-a-one-of-a-kind-female-president/ - Categories: Press Releases - Tags: Press Release All rising stars begin somewhere. For Erica Parks, President of CBE Companies, it began with a goal: to become a Chief Financial Officer by age 30. --- - Published: 2022-07-08 - Modified: 2022-07-08 - URL: https://www.cbecompanies.com/2022-hfma-conference-highlights-from-automation-to-legislation/ - Categories: Press Releases - Tags: Press Release This year's HFMA Conference did not disappoint. For four days in Denver, Colorado, attendees participated in insightful keynote speeches, interactive panel discussions, and hands-on workshops. --- - Published: 2022-05-09 - Modified: 2022-05-09 - URL: https://www.cbecompanies.com/cbe-companies-announces-lynn-reynolds-as-new-chief-sales-officer/ - Categories: Press Releases - Tags: Press Release CBE Companies (CBE) announced today that Lynn Reynolds has joined the company as Chief Sales Officer. In this role, Reynolds is responsible for translating business strategies into maximum profits commensurate with the best interest of the organization, clients, employees, and the community. --- - Published: 2022-04-28 - Modified: 2022-04-28 - URL: https://www.cbecompanies.com/cbe-companies-announces-albert-smothers-as-new-chief-people-officer/ - Categories: Press Releases - Tags: Press Release CBE Companies (CBE) announced today that Dr. Albert Smothers has joined the company as Chief People Officer. In this role, Smothers is responsible for developing and executing the human capital strategy in support of the overall business plan and strategic direction of the organization in the areas of succession planning, talent management, training and development, and compensation. --- - Published: 2021-11-20 - Modified: 2021-11-20 - URL: https://www.cbecompanies.com/cbe-companies-is-excited-to-meet-clarksville/ - Categories: Press Releases - Tags: Press Release --- - Published: 2021-11-17 - Modified: 2021-11-17 - URL: https://www.cbecompanies.com/cbe-companies-announces-melissa-bechtel-as-new-chief-financial-officer/ - Categories: Press Releases - Tags: Press Release CBE Companies (CBE) announced today that Melissa Bechtel has been promoted to Chief Financial Officer. "Melissa has proven herself to be an invaluable corporate leader since joining CBE in 2013," stated Erica St. John, President of CBE Companies and former CFO. --- - Published: 2021-09-23 - Modified: 2021-09-23 - URL: https://www.cbecompanies.com/dont-hold-back/ - Categories: Communication, Customer Service, Finance and Accounting, Government and Higher Education --- ---