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SMS Text Support Hours:
6:30am - 5:30pm CST, Monday - Friday.

 
CBE Technical Services Regular Staffing Hours:
Monday - Friday: 6am - 10pm CST
Saturday: 7am - 4pm CST
Sunday: On Call Support Only

 
Please limit CBE Technical Service requests to one method (Text, Chat-Bot, Phone). Service calls can still be placed during or outside text-support hours to extension 5171, or by dialing 319.226.5171. Any phone call and a voicemail message left with CBE Technical Services, no matter the time of day, will notify on-call support. Replies will be received within 15 minutes.


Helpful Links:
IT Self - Help Guide for Common Issues