News & Resources
Check out news and announcements about CBE events, philanthropic initiatives, and industry insights.
News & Resources
Check out news and announcements about CBE events, philanthropic initiatives, and industry insights.
Exploring the Impact of EOS for CBE and Our Clients
At CBE, we’re always on the lookout for innovative solutions that can drive our business forward and, most importantly, deliver exceptional value to our clients. Our adoption of the Entrepreneurial Operating System (EOS) stands out as a transformative decision in our...
Empathy and Education: Transforming Debt Collection with CBE Group
At CBE Group, we recognize the significant impact that financial struggles can have on individuals and families. As a leader in the debt collection industry, we're committed not just to serving our clients but providing their customers with the tools and resources...
A Smart Move with Your Tax Return: CBE Group’s guide to Debt Repayment
As the tax season approaches, many anticipate the arrival of their tax return with plans for how to spend it. At CBE Group, we understand the excitement that comes with this annual financial boost. However, we also see a prime opportunity for a strategic financial...
CBE Announces New Office Opening in the Philippines
Cedar Falls, March 6, 2024 – CBE is excited to announce the opening of our new office in Southwoods City, Binan City, Laguna, Philippines. This expansion marks a significant milestone in CBE’s growth journey and underscores our commitment to enhanced working...
CBE Customer Solutions Welcomes New Senior VP of BPO Operations
Cedar Falls – February 28, 2024 – CBE Customer Solutions is pleased to announce the appointment of LeGrand Bonnet as its new Senior Vice President of BPO Operations. LeGrand brings over two decades of extensive experience in managing large-scale contact center...
Benefits of Consumer Credit Score Monitoring
While it’s common knowledge that good credit scores allow consumers to purchase the cars and homes they need at interest rates they can afford, only recently have consumers begun personally monitoring their credit scores. Access to this knowledge has given consumers...
CBE Companies Welcomes Craig Cappelle as Chief Information Officer
Cedar Falls, IA – CBE Companies is thrilled to announce the appointment of Craig Cappelle as the company’s Chief Information Officer (CIO). With a distinguished career and a proven track record in the industry, Cappelle brings a wealth of experience and expertise to...
CBE Cares: Extending a Helping Hand to Tornado Victims in Clarksville
In the aftermath of the devastating tornado that struck Clarksville this past December, members of the CBE Clarksville team came together to make a meaningful difference. Through the CBE Cares program, an initiative that allows employees to contribute to various...
CBE Companies Attains Accreditation as Inaugural Partner in DebtNext’s dPlat Partner Accreditation Program
CBE Companies, a leading provider of receivables management services, is pleased to announce its achievement as the inaugural accredited partner of DebtNext’s dPlat Partner Accreditation Program. This milestone underscores CBE’s commitment to excellence in...
CBE Cares: A New Chapter in Giving
In the spirit of community, compassion, and a commitment to making a positive impact, CBE Companies is proud to announce an exciting transformation in its philanthropic endeavors! CBE’s former “Casual for a Cause” program is a charitable initiative that has evolved...
The Role of Emotional Intelligence in Customer Service Outsourcing
In the dynamic realm of customer service outsourcing, where human interactions shape the customer experience, emotional intelligence (EI) stands out as a key driver of success. At CBE Companies, we understand the profound impact of emotional intelligence on customer...
The Balance of Automation and Human Touch in Effective Revenue Cycle Management
In the ever-evolving landscape of healthcare, revenue cycle management (RCM) plays a pivotal role in maintaining financial stability and ensuring that healthcare providers can continue to offer exceptional patient care. Traditionally, RCM processes have been primarily...
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