CBE Boosts Charitable Giving in 2015

CBE Employees Shatter Records

CEDAR FALLS, Iowa – December 10, 2015 – The employees of CBE Companies (CBE) had a banner year in 2015 as charitable efforts increased across the board and increasingly benefitted the communities in which it operates.

The employees of CBE, a business process outsourcing (BPO) company, gave back to their communities through donations, volunteering for local causes and fundraising, setting new marks for generosity in several of its key areas of giving.

CBE combines all of its pay-it-forward initiatives into its CBE Cares program, designed to create opportunities for employees to work together throughout the year in company-sponsored events that encourage giving back to the communities. The program benefits a variety of causes in CBE’s communities of Cedar Falls and Waterloo, Iowa; Overland Park, Kansas; New Braunfels, Texas; and Manila, Philippines.

“Our employees take pride in finding ways to really make an impact in their communities. Their impressive commitment to doing the right thing is evident in the substantial increases in many of our volunteer and charity efforts in 2015,” said Mary Phillips, Chief Human Resources Officer.

CBE Cares extends broad reach in 2015

Each CBE Cares campaign features direct involvement from CBE employees, who form committees to plan and execute the campaigns. Those grass roots efforts lead to broad participation from employees. Throughout 2015, several of CBE’s major campaigns displayed the employees’ giving spirit, including:

United Way

CBE’s annual United Way campaign proved its most successful yet. Employees contributed over $96,000 to local chapters in CBE communities throughout the month of October, a nearly 32% increase over last year’s totals. Fundraising events included contests, auctions, food sales, raffles and more, creating fun and competitive ways for employees to make donations. 

Pay It Forward

CBE held its sixth annual Pay it Forward campaign in April.  Employees worked together in teams to select a cause and determine how to make a difference, whether through volunteerism or donations. CBE volunteer efforts included cleaning up a park, helping residents of a retirement community, working with the Boys and Girls Clubs and a children’s hospital, among many other projects. As the Pay it Forward campaign came to a close, it was apparent that team effort created significant impact in the communities.

The Leader In Me

CBE has been a foundation for the Cedar Valley Leader in Me program. The program, derived from Stephen Covey’s 7 Habits of Highly Effective People, develops life skills and self confidence for elementary through middle school students to thrive as leaders in the 21st Century. CBE provides both leadership and financial support for the program.

Partners in Education

CBE has had a long-standing partnership with Lincoln Elementary school to assist with needs of staff and students. In 2015, CBE employees contributed more than $11,100 through Partners in Education, more than doubling CBE’s contributions last year. Beyond financial assistance, employees gave of their time to serve at events, as mentors and in a pen pal program.

Casual for a Cause

Employees at each CBE location support local, non-profit organizations each month through CBE’s Casual for a Cause initiative.  Employee contributions allow them to wear jeans at work, while money generated is given to local charities carefully selected by a committee at each CBE location.  In 2015, more than $102,000 (a 51% increase from a year ago) was donated to 14 charities, including Cedar Valley Hospice, Big Brothers/Big Sisters, food banks, schools, women’s shelters and a variety of other organizations. 

About CBE Companies

Founded in 1933, CBE Companies is a global provider of outsourced call center services focused on connecting people with solutions. The company specializes in receivables management and customer care services. This narrow focus has enabled the company to be an expert in every aspect of the business. From a one-of-a-kind culture immersion approach to a proven ramp process, CBE’s

focused expertise saves its partners money and enables them to focus on their core business.

CBE approaches every business relationship as a strategic partnership. The company shares in its partners’ successes and failures and strives to create more of the former and less of the latter. CBE firmly believes transparency and communication are the cornerstones in the foundation for success. The company’s approach to a strategic partnership begins with open communication; this assures CBE partners that the team handling their business is committed to delivering customer insights, ideas and new ways to accomplish goals.

With more than 1,600 people in six locations globally, CBE Companies can deliver the right solution in the right location(s) for your ever-changing business needs. Its corporate headquarters is located in Cedar Falls, Iowa, with two facilities in Waterloo, Iowa, and additional facilities in Overland Park, Kansas; New Braunfels, Texas and Manila, Philippines. The organization is consistently recognized as a local Employer of Choice. It has also been recognized by Workplace Dynamics as one of Iowa’s Top Workplaces. For more information about CBE Companies, please visit or call 888-386-0273.