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  • Erica St. John

    Erica St. John

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    Favorite CBE Core Value: Leadership

    Erica joined CBE in 2013. As Chief Financial Officer, she is responsible for overseeing financial results for all divisions, managing cash flows, financing, capital allocation, and enhancing shareholder value. Erica is also responsible for managing the internal controls that drive critical financial and operational information to achieve business strategies. Prior to joining CBE, Erica worked for RSM and John Deere. She is an active Certified Public Accountant, serves on the Board of Directors and Finance Committee for the Cedar Valley United Way, and is a member of the American Institute of CPAs, Iowa Society of CPAs, and the Institute of Management Accountants. Erica holds a BA in Accounting with a minor in Finance from the University of Northern Iowa, and an MBA from the University of Iowa. Outside of work, Erica enjoys running, biking, and staying active in Big Brothers Big Sisters where she was Volunteer of the Year in 2016.

  • Alex Reed

    Favorite CBE Core Value: Continuous Improvement

    Alex joined CBE in 2013. As Chief Operating Officer, he is responsible the planning, development, and direction of all aspects of CBE's first- and third-party collections, fraud management, and customer care services. Alex is an accounts receivable management (ARM) veteran of more than 27 years, and prior to joining CBE he held several senior leadership roles within Sallie Mae where he was responsible for strategic vision, organizational leadership, and fiscal guidance across three subsidiaries. A University of Tennessee graduate, Alex is a diehard Tennessee fan and will even dance a little jig whenever "Rocky Top" starts playing.

  • Nick Michael

    Favorite CBE Core Value: Innovation

    Nick joined CBE in 1997. As Chief Risk Officer, he works relentlessly to ensure regulatory compliance and client satisfaction – from integration efforts to longstanding performance and continual improvement. Prior to joining CBE, Nick was Director of International Operations for The Mutual Life Insurance Company of New York (MONY). Nick holds a BA in Business Administration and Sociology from Principia College, and an MBA from the J.L. Kellogg Graduate School of Management at Northwestern University. Outside of work, Nick likes to be active and spends his free time enjoying the outdoors.

  • Erik Greer

    Erik joined CBE Companies in 2020. As Chief Growth Officer, Erik oversees CBE's Client Relationship, Marketing & Communications and Sales teams, along with providing an overall strategic growth strategy. As a leader within the ARM industry for nearly 30 years, Erik has been instrumental in developing lasting relationships and providing customer satisfaction for some of the largest creditors throughout the country within the Healthcare, Utility, Financial and Government verticals. Erik holds a bachelor’s degree from Otterbein University in Westerville, Ohio.

  • Tom Penaluna

    Favorite CBE Core Value: Integrity

    Tom Penaluna has been with CBE since 1978 as the visionary and founder of the company. As Chairman and CEO, Tom has led CBE through multiple expansions – including the acquisition of several credit service companies, as well as substantial employment growth – from only 25 employees in 1986 to over 1,000 employees today. Tom has served on the board of Associated Credit Bureaus of America, American Collectors Association International committees, and as President of Medical Dental Hospital Bureaus of America. He served as a Waterloo City Council member for 8 years, and is a member of the governor's board of Iowa Partnership for Economic Progress (IPEP). Tom also founded Leader Valley, a business-education partnership aimed at developing the leadership skills of Cedar Valley K-12 students. Tom is a graduate of Mankato State University.

  • Bill Atkins

  • CBE Companies

    CBE Companies

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  • Amanda Jones

  • Tyler Mayer

    Tyler is the Manager of Operations at CBE, leading the third party collections team in the Manila, Philippines office. He has been with CBE for 10 years. Tyler has a passion for teaching and developing high performing associate and management teams. Tyler enjoys traveling with his wife Monica and is a hockey enthusiast.

  • Mike Ruiz

    Bio coming soon...

  • Dr. John G. Schwarm

    Dr. John G. Schwarm

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