Archive

This is for all of the cat lovers out there! Be sure to check it out right meow. Enjoy the video of the week.    

Today we continue our series of introducing you to our operations teams at CBE. These are the faces behind the great performance and service that our clients rely on day in and day out. We hope you enjoyed getting to know our Healthcare and Utilities team. If you missed it, be sure to check it out! Next up is our High Volume Clients Division, which we call “HVC” internally. Today, our HVC team provides third party collection services to Telecom and Financial Services clients.
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For four years CBE has been growing its operational center in Manila, Philippines. The Philippines has proven an excellent place to grow our business while maintaining the business culture we worked so hard to cultivate in the United States. Obviously, we’re not alone, as the Philippines’ BPO boom takes advantage of the cost savings made available in the Philippines without sacrifices in quality. We are proud of our Philippines operational center, located in the booming and highly
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Over 600 electric utility executives were surveyed for the 2017 State of the Electric Utility report. With the election of the new administration, many executives are left questioning policy and market share trends that shaped utility investments for well over a decade. Below, we summarized the key takeaways from the report: Utility executives named regulatory and market uncertainty the most pressing challenge for their generation mixes With the ongoing uncertainty, the industry
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It’s the little things… like being able to perfect a water bottle flip. I know it entertains my kids for hours. Watch the crazy assortment of water bottle stunts in this Video of the Week.    

This month’s e-newsletter is focused on partnership engagement. We are launching a series that allows you to get to know our operations team. We hope you enjoy meeting the many faces of CBE. Healing Healthcare Revenue includes a featured blog post,  tips from a CBE leader and the latest healthcare news.   Subscribe today.  
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There are leaders and there are those who lead. Leaders hold a position of power or authority, but those who lead inspire us. Whether they’re individuals or organizations, we follow those who lead, not because we have to, but because we want to. We follow those who lead, not for them, but for ourselves. And it’s those who start with “why” that have the ability to inspire those around them or find others who inspire them.     ~Simon Sinek According
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Mighty, fierce and strong. These are three great adjectives that best describe this girl. It’s hard not to smile with this week’s Video of the Week.        

The rise of the Financial Technologies world (or FinTech) is here and won’t be going anywhere anytime soon. Accenture recently released a report that the investment of fintech increased from $930 million in 2008 to $12 billion in early 2015. FinTech is also changing customer behavior and expectations at a speedy rate, which is a good thing for Gen Y and tech-savvy customers since they are regarded as the influential customers of the future. View article.
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I am always proud to share the well-deserving stories in our road to promotion stories. Today’s story is about Kristen Rowles, who started as a collector and is now a Manager of Training. Kristen has been with CBE for 11 years. Kristen’s passion and drive is why she is where she is today. We interviewed Kristen and this is what she had to say: Why do you stay at CBE? CBE has been an amazing part of my life for the last 11 years and will continue to be. I have grown tremendously
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