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Building the Emotional Bank Account: When to Save and When to Spend

Building the Emotional Bank Account: When to Save and When to Spend

Posted On: August 28, 2018 by Kelli Krueger in: Employee Engagement, Leadership, Purpose

Many people haven’t heard of or don’t understand the emotional bank account. Just like a monetary account, the emotional bank account works with trust instead of dollars. You make deposits, save up, and make withdraws. However, as a leader, it is important to understand the different ways to make deposits and reduce withdraws. Getting to know the individual: It is one thing to see someone every day and say hello, it is another to truly get to know them. Start by listening to them. Don’t just shake your head and nod in agreement but get to know the person. Empathize with them. Act with kindness and genuine thought, as this will slowly help you make deposits. Be punctual and maintain commitments: If you set a meeting for a specific time, make sure you’re there. The other person has adjusted their schedule to be punctual and you should do the same. It is also important to simply do what you say you are going to do. Whether its performing a task or making