About CBE Companies
Founded in 1933, CBE Companies has a long history of successful debt recovery for the nation’s largest private-sector and government contracts. With industry-leading recoveries and customer satisfaction scores exceeding 99%, CBE’s purpose and mission is to connect people to solutions.
Providing solutions, and a source of protection
To be a debt collector of any service in any industry, you cannot simply talk big. There has to be substance, and there has to be the protection of human dignity at the heart of what we do.
Our company was founded on core values — and these values blend into every team and each interaction we have with our clients. These values are not only our daily inspiration that support our purpose, but they guide us in always doing the right thing for our customers. We call this an ethical approach to debt collection.
We develop leaders. We foster trust and collaboration to develop leaders focused on sustainable and superior performance. We set positive examples and invest in our employees so they can follow the guidelines of leadership.
We do the right thing. We conduct our business in accordance with the highest standards of professional behavior and ethics. We are transparent, honest and ethical in all our interactions with employees, clients, consumers, vendors and the public.
We treat others as we expect to be treated. We embrace each individual’s unique talents and honor diverse life and work styles. We operate in a spirit of cooperation and value human dignity.
We anticipate change and shape it to fit our purposes. We acknowledge the weaknesses within our industry and create ethical, forward-thinking solutions to overcome them. We identify, develop and deploy leading-edge technology, employee development programs and process improvement tools.
We are a learning organization. We measure, monitor, analyze and improve productivity, processes, tasks and ourselves to satisfy clients and stakeholders. We work with enthusiasm and intellect, and are driven to surpass what has already been achieved. We are not afraid to stand alone, especially when it is the right thing to do.
not only teach and reinforce all the skills needed for success, but infuse CBE’s culture that focuses on always doing the right thing for clients, consumers, and the company
Every single employee is formally trained in
The 7 Habits of Highly Effective People to give them the tools to succeed at their jobs — and at home and in their communities
development classes give employees opportunities for skill development, career tips, and personal improvement
personal employee profiles developed to inventory skills and personal strengths
continual feedback that supports comprehensive and continued development and improvement for each employee